Forum Discussion

BrainTheKiller's avatar
3 years ago
Solved

ec: 10005

I am having this error code, i can't loggin to EA play. Anyone else having this issue?

  • Hey all, there was an issue last night that affected some users but it was quickly fixed.


    If still seeing the issue can you exit out of your launcher and start it again.


    Thanks for your patience and letting us know the issues you were having.  


    Darko

20 Replies

  • I just ran the App Recovery and the error code went away for me 

  • @Ammo12317 Same here. Originally went to uninstall the app, but clicked "repair" upon prompt. Logged in fine after that.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey all, there was an issue last night that affected some users but it was quickly fixed.


    If still seeing the issue can you exit out of your launcher and start it again.


    Thanks for your patience and letting us know the issues you were having.  


    Darko

  • I have been stuck trying to log in for hours now with EC:10005.  I see this was a problem about a year ago.  I am not going to turn off all of my security and every other problem to play the game.  What's the deal and how do I fix it?  Surely you found a fix for this since a year ago!  I can't log in at all!  The one time I was able to log in (not all the way to the game), it stopped short of that and told me that all of my add ons were missing and would be deleted.  When or how can I expect this very frustrating problem to be fixed?  I've just wasted all of my free time (that I had hoped to relax - HA! - and now I have to go back to work!)

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @@fbgirl6 this is generally caused by a system issue. Are you seeing the error with Origin or with the EA App?

    Darko

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @lindapendley the best thing to do is to create a new thread with as much info as possible as this thread was for an issue that was resolved.


    Darko 

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