Forum Discussion

gmy1212's avatar
gmy1212
5 years ago
Solved

Error message when downloading origin

Hi, I've been playing Sims 4 a lot on my laptop and it has been fine so I decided to try and download origin and play on my computer as well. However, when I try to download origin, I always get the ...
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    This issue is caused by running an out of date VC++ installation @gmy1212. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

    C:\Program Files (x86)\Origin

    From this folder, run one of both files:

    • vcredist_x86_vs2015 (for 32bit Windows version)
    • vcredist_x64_vs2015 (for 64bit Windows version)
    •  

    If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

    You can also find the latest files on the Microsoft website:

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

    Darko

Champ3319's avatar
Champ3319
5 years ago
@gmy1212 I pretty much have the same problem except that I'm on a laptop I just bought and the originthinsetup doesn't work at all, it's not even in the folder, as soon as I try to open it to install origin it says error and that some file .dll or something is missing. I'm really bad at computer stuff so idk what to do
  • Em0w31rd0's avatar
    Em0w31rd0
    5 years ago

    same is happening to me- pls someone help

  • Em0w31rd0's avatar
    Em0w31rd0
    5 years ago

    aaaaaaahhh same i need help

About Origin for Mac

Discuss Origin for Mac and your favorite games, and meet other players in the Origin Mac community to play with.24,754 PostsLatest Activity: 6 hours ago