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JupiterFalls97's avatar
JupiterFalls97
5 years ago
Solved

ERROR MSVCP140.dll, SETTING UP ORIGIN ON WINDOWS 10

Hi Everyone, I just got a new computer yesterday (Pavilion gaming 16GB with windows 10) and I am in the process of installing Origin.  However when I try to download it from the website and launch ...
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @JupiterFalls97 and @ThriceDamned  That file is part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

    Restart your computer, and try to install Origin again.

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@JupiterFalls97 and @ThriceDamned  That file is part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to Microsoft Visual C++ 2015 Redistributable, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

https://www.microsoft.com/en-us/download/details.aspx?id=48145

Restart your computer, and try to install Origin again.

  • ThriceDamned's avatar
    ThriceDamned
    5 years ago

    @puzzlezaddict I wish I could give more than 1 XP, because damn it if you don't deserve it! This has been annoying me immensely, so thank you! It worked!

  • JupiterFalls97's avatar
    JupiterFalls97
    5 years ago

    Hey! I just tried this and it worked! thank you so much! absolute legend!!

  • Emiloo14's avatar
    Emiloo14
    5 years ago

    I cant find the Microsoft Visual C + + 2015 Redistributable. Im not that good with computers.

    • ProSkillz221's avatar
      ProSkillz221
      5 years ago

      I can't find it either Emiloo14

       
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      5 years ago

      @Emiloo14 and @ProSkillz221  If you don't have the 2015 VC++ runtimes on your computer, that's fine, you can skip the step where you uninstall them first.  Instead, just go to the Microsoft downlod page I linked, download both the x86 and x64 copies, and install them.

      • l10_spookly's avatar
        l10_spookly
        5 years ago

        Where can I find the link

  • stevethenpc's avatar
    stevethenpc
    5 years ago

    > Be sure to install both the x86 and x64 versions.

    THIS is key! I installed just the x64 version first, and it still wasn't working. But after installing the x86 version too, it is working. Thank you!

  • mradam1987's avatar
    mradam1987
    5 years ago

    Thanks this worked , iv been struggling for ages with this 

  • TaleaArmy37's avatar
    TaleaArmy37
    5 years ago

    you are a life saver!!

  • gretaspiec53's avatar
    gretaspiec53
    5 years ago
    @puzzlezaddict This helped, thank you! And I thought I won't be able to download Origin again..
    Thanks again!
  • thecirclecd's avatar
    thecirclecd
    5 years ago

    Think you very much you solved my issue it's great help

  • SonicBears's avatar
    SonicBears
    5 years ago

    It didn't work

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