Forum Discussion

hurricanyounot's avatar
hurricanyounot
6 years ago
Solved

Ever since I updated to Mac OS Catalina, Origin will not open

I updated my mac to the newest OS (Catalina) and ever since, Origin will act like it's opening (icon bounces in the dock), and even the origin updating window starts, but then, suddenly, it just quit...
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @kcswingit  Right-click (or hold down the crtl key and click) on the Origin download, and select Open.  You'll still get a message about Apple not being able to check it for malicious software, but you should have the option to open it anyway.

TheGreatRayne's avatar
TheGreatRayne
5 years ago

so I am not sure what's wrong at all, Origin will "download" onto my mac but the icon has a ø over it, then when I try to open it, it will say "origin needs to be updated", I've tried downloading the troubleshooter thing but it isn't helping either. I just want to play sims. I have the MacBook Air 2020, please help. 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @TheGreatRayne  Try downloading through Safari or Firefox.  If you use Chrome, you're directed to the legacy version of Origin, which won't work in your operating system.

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