Forum Discussion

NodNod666's avatar
NodNod666
3 years ago

Finally figured out how to stop downloads from dropping to 0 kb/s

I have been suffering from this for a couple of years. Start the download and it gets up to 80 or 90 MB/s for a bit and slows right down to 0. Pause download and restart and it runs for a minute if y...
technical issues
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Good to hear that you got a fix of your issue @NodNod666 though this is not something that I have seen myself.


Generally if a download is dropping to 0kbs then this would point to a network or ISP issue.

Darko 

  • NodNod666's avatar
    NodNod666
    3 years ago

    I've noticed several of these threads when I searched a year or two ago. The people seemed to try everything, get frustrated and accepted it. This could be their issue too. I suspect it's still your client as I went through 2 different ISPs, have a completely different network and the problem was presenting itself on 2 different computers. One running Windows 10 and the other Windows 11. One intel based with an AMD video card and the other amd based with an Nvidia card.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 years ago

      Hey @NodNod666 generally if a client issues we would see a lot more posts about the issue. Generally, we see a handful of people with this issue and most times basic troubleshooting fixes the issue. 

      Darko 

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      3 years ago
      @NodNod666

      Definitely a problem with Origin and one that has been acknowledged in the past on these forums thanks to the numerous posts over the years. It is incredibly frustrating when it happens. I can happily download an OS or other app update without any delays yet Origin will have a panic and grind to a halt. It's not a network or machine problem, it is an Origin problem.
      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        3 years ago

        Hey all, if you are seeing slower speeds when downloading then this points to an issue most likely with your network or how your ISP is routing your data.

        If you are still seeing slow downloads then this you can try the following steps:

        • Disable all background programs on your system (including Steam). You can also do this with a clean boot
        • Temporarily disconnect all other devices that you don't need from your network
        • Use a wired connection
        • Make sure Origin is accepted in your anti-virus and firewall
        • Should the issue remains please speak with your ISP and look into improving your connection. 

        Darko

About Origin for Mac

Discuss Origin for Mac and your favorite games, and meet other players in the Origin Mac community to play with.24,772 PostsLatest Activity: 5 years ago