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ariinya's avatar
ariinya
4 years ago
Solved

Game Installed on a Different Disk Drive

I have no room to install games on my computer, so I've installed it on my E: drive (External hard drive).  However, whenever I try to play the game, I get the error "There is a problem with your gam...
technical issues
  • ariinya's avatar
    ariinya
    4 years ago

    All right, so I upgraded to Windows 10, and now it's working beautifully (though I'm mourning my Windows 7.  ☹️  I'm going to miss it).  However, the game remains grayed out in the library, which confuses me.

    It's not such a big deal as it was before, but I don't like the thought that, should I need to repair the game, I wouldn't be able to.  Since my original issue is solved, though, I wish to thank you very much for helping me.

ariinya's avatar
ariinya
4 years ago

All right, so I upgraded to Windows 10, and now it's working beautifully (though I'm mourning my Windows 7.  ☹️  I'm going to miss it).  However, the game remains grayed out in the library, which confuses me.

It's not such a big deal as it was before, but I don't like the thought that, should I need to repair the game, I wouldn't be able to.  Since my original issue is solved, though, I wish to thank you very much for helping me.

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago
@ariinya I good to hear you are able to get in and enjoy the game. With switching to a new OS Origin may not see it installed. If you want try clearing cache now first and we can see if the client can properly see it installed.

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