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CecePookie18's avatar
CecePookie18
5 years ago
Solved

Game Library Empty

Since the new Origin update I have opened Origin and my game library is empty. I don't have the codes from when I purchased all the games as some of them I bought a long time ago. I have uninstalled ...
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @CecePookie18 it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password. 


    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @CecePookie18 it's most likely the case that you have multiple EA accounts and are logged into a secondary account. The best thing to do is log out of your Origin account and then on the sign-in page hit forgot password and enter any email accounts that you may have. If there is an account linked to that email then you will receive an email prompting you to reset your password. 


Darko

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