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Tronekk's avatar
Tronekk
5 years ago
Solved

Had Ea Play, cancel that and my games i already owned wont launch

Trying to launch Battlefield 1, says since my time has expired at ea play i can renew or buy the game i already own but a diffrent version of it. Is this the consumer friendly version of EA play, don...
technical issues
  • Tronekk's avatar
    Tronekk
    5 years ago
    @Tronekk made the origin cache empty then the download worked, dont know if the game in the other state would work
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @oskarikihl611 being frustrated is fine but I would ask that when posting on AHQ you please do so in a polite manner.


Darko 

freshquire's avatar
freshquire
3 years ago
@EA_Darko I am having this same issue. I have EA Play through Steam. I downloaded various EA games on Steam but cannot launch any of them. When I try to launch, I get the message in the EA app "You don't have access." None of these games appear in my collection in the EA app. This issue happened shortly after I chose to not have my 12-month EA Play subscription renew when it will run out later this year, but I still have about 11 months left.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @freshquire have you ensured that you are logged into the correct EA account?

    It can happen that you end up logging into the wrong account and seeing this issue.

    Darko

  • freshquire's avatar
    freshquire
    3 years ago
    @EA_Darko Nope, it's the right account - I only have one. In fact, I unlinked the accounts and linked them again by clicking play on the game in my Steam library. When they re-linked I got the same error message in my EA app that prevents the game from launching ("You don't have access"). Please advise.

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