Forum Discussion

pikaa11_'s avatar
pikaa11_
7 years ago
Solved

How can I change origin from 64 bit to 32 bit?

When I open the game, there's a message saying I need to change my 64 bit to 32 bit because it doesn't compatible with my current version. Please help if anyone knew how. Thank you.
technical issues
  • puzzlezaddict's avatar
    puzzlezaddict
    6 years ago

    @Scarlett2k (and @pikaa11_ If you're playing TS4)  You can change the way Sims launches through Origin.  Open the app, go to My Game Library, right-click on the Sims 4 icon, then Game Properties, then Advanced Launch Options.  From here you can switch between 32- and 64-bit.

Scarlett2k's avatar
Scarlett2k
6 years ago

I have the opposite problem with Sims4. My PC OS is 64bit but Origin opens the game with 32bit. How do I change it in the settings?

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@Scarlett2k (and @pikaa11_ If you're playing TS4)  You can change the way Sims launches through Origin.  Open the app, go to My Game Library, right-click on the Sims 4 icon, then Game Properties, then Advanced Launch Options.  From here you can switch between 32- and 64-bit.

  • Burgermas's avatar
    Burgermas
    6 years ago

    Hi, when I do this it only gives me the option to change the language and it has a bar that says "Command Line Arguments". I would like to access the online gallery, what do I do?

    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      6 years ago

      @Burgermas  If you're on a Mac or you have a 32-bit version of Windows, you won't see the option switch between different versions of the game.  (Both the standard and Legacy editions are 64-bit in macOS.)

      It sounds like you're running the Legacy Edition of Sims 4, and that's why you don't have the Gallery.  If you're not sure whether you need it, please run a dxdiag and attach it to a reply (Windows):

      https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

      or post the full specs of your Mac, including operating system, as described here:

      https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396#M162

      Either way, I can check to see whether you do in fact need the LE or can run the standard version instead.

      • Averysusan13's avatar
        Averysusan13
        5 years ago

        Hi, i tried going to the advanced launch options but this is all it shows me. am i doing something wrong?

        Im trying to problem solve receiving this connection error notification. 

    • Averysusan13's avatar
      Averysusan13
      5 years ago

      im having this same issue

  • jodapapaya's avatar
    jodapapaya
    5 years ago
    @puzzlezaddict hi , i have the deluxe edition and it gives the choice for 32bit but the legacy edition
    • puzzlezaddict's avatar
      puzzlezaddict
      Hero+
      5 years ago

      @jodapapaya  Don't download the Legacy Edition unless you need to run it, as in, your computer can't run the standard version of the game.  If you're not sure whether you need the LE, either run a dxdiag and attach it to a post (Windows):

      https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

      Or list your computer's full specs (Mac), everything under About This Mac except for the serial number.

  • kingofcaramel's avatar
    kingofcaramel
    6 months ago

    Is not giving me any options anywhere to change from 64 to 32 bit. Tried game properties and any other possible options. What am I missing 

    • EA_Cath's avatar
      EA_Cath
      Icon for Community Manager rankCommunity Manager
      6 months ago
      Hi @kingofcaramel , I'm locking this thread since it's a bit old to prevent further necroposting. If you still need help feel free to open a new thread in the forum and we'll take a look!

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