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PointerXD's avatar
5 years ago
Solved

how can i start a live support call/chat

in order to continue to recover my account im told to get in a call with live support, thing is in the web page there is only the email option, not call option.

i was told that after giving the 6 digit code  to determine security of the process i need to callthem. but the option is not there.

im from colombia, south america. plz help me

the email:

Hi there and thank you for contacting EA Help, my name is Ovidiu! I am sorry to hear about the problem you`re having.
and i will be glad to help, for security reasons and for a better understanding please contact us on live chat or phone. Thank you for contacting us and have a great day!

  • Hey @PointerXD for issues such as this you will need to speak with one of our chat support advisers who will be able to advise you further. You can try playing around with your contact subjects to see if it helps.

     

    You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

     

    Darko

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