I have the same issue. I tried exiting Origin and reopening it, repairing my game, updating my game, logging out and logging in, rebooting my pc and even opening Origin as administrator. Nothing works, the software wants me to buy the game again even though I already paid the full price for it a week ago.
Exact same here. I tried all of those things and more. Still nothing. I kind of want my money back. It shouldn't be this difficult to just simply install a game...
It doesn't for me, mine acts as if I never pre ordered it. The only option is to purchase it.
Same issue for myself as well - it is prompting me to repurchase the pack even though I purchased it weeks ago and I'm not able to download it.
I tried - updating the Sims 4, repairing the Sism 4, logging in and out, and redeeming a code (I couldn't find a code to redeem)
@FarmerLin That's where I went too. No option to download, only the option to buy it again...
I was having the same issue, but I just restarted my pc and it began downloading when I opened Origin.
I think we have to wait until EA Play is over?
