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Ancheelah's avatar
Ancheelah
4 years ago
Solved

I bought Sims 4 Cottage living Now says "buy" instead of downloading.

I bought sims 4 cottage living last month. Now that its the day to download, its saying "buy" instead of download. I have the proof of purchase on my paypal. I have the grden gnome stuff that came wi...
technical issues
  • EA_Cade's avatar
    EA_Cade
    4 years ago

    Hey all, 

    There is a thread on this issue over in the Sims 4 board here with an update from the Sims team. 

    I'm going to go ahead and lock this post now, please use the thread above for updates on this. 

    Thanks!

hermagnumopus's avatar
hermagnumopus
4 years ago

Okay everyone I figured it out. There's something wrong with the preorder processing. I cancelled my order (I got an email that I will be refunded the full amount) and repurchased Cottage Living. It is now downloading. A very strange and frustrating glitch ☹️ Never preordering again tbh, just lost an hour of precious game time! 😛

msbrendymomx3's avatar
msbrendymomx3
4 years ago

Glad I came to read the threads. I had pre-ordered mine as well, but it was still "processing" so I canceled and re-purchased and now it's downloading too 🙂  Thanks everyone~ Happy Simming!

  • Simaholic3105's avatar
    Simaholic3105
    4 years ago

    I used a payement method that doesn't support cancelation of my pre-order ☹️

    • Melmel2011's avatar
      Melmel2011
      4 years ago

      Just give them time. They are working on a fix, however I'm a very impatient lol

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