I need contact details for formal complaint.
I’ve spent near 2 hours trying to remedy my issue; login problems then a game not working, which game or how is how it was broke is now irrelevant. I’ve been through the forums, followed advice, wait...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@newbycj1984 You will need to reach out to an EA Advisor, for further assistance with a complaint. You can make a case on help.ea.com and select the contact us option.
Hi Ilium, Thank you for responding but I’ve tried all of those options to no (zero) avail, I'm now only looking specifically for the complaints procedure and contact details. I have no interest in fixing my original issue nor I don’t want a refund I just want to bring my experience to the attention of the complaints department.
I cannot call again, its already cost £5 in call charges and I’ve been hung up on each time, I really need a proper point of contact for a formal complaint, please. I’m really struggling to find a clear answer here - please.
CJ
