5 years ago
invalid gift code
so i just bought a 20$ origin gift card and when i try to redeem it it pops up then when i click confirm it says invalid i contacted customer support and they said to replace it but it cannot be re...
i did it tysm
@uwuAras You will need to contact EA Help at https://help.ea.com/contact-us/?product=origin&platform=pc&category=codes-and-promotions&issue=invalid-code (I'm assuming you are using Windows and not macOS). EA Help's current hours of availability are listed at https://help.ea.com/help/faq/temporary-changes-to-support-options/.
If EA Help can't resolve the issue, you will need to see if you can get a refund from whomever sold the gift card or contact your payment provider/payment card issuer/bank if that entity offers purchase protection.
Further information on gift cards can be found at https://help.ea.com/help/account/ea-gift-card-information/.