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HisokaJokerX's avatar
HisokaJokerX
5 years ago

Is EA @e .ea .com a real email address

Got sent an email saying that I had been hacking apex legends and was banned but I have never hacked any game in my life let alone know how hacks work so just wondering if this email is real because ...
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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @HisokaJokerX, if you have a ban on your account then you will need to speak with our TOS team.

You can contact our TOS team by following the steps below:

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

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