My account was hacked, and now banned

So my account is somehow banned for no reason. 

I made my account around last year where apex legends was still new ( i think). And played apex for a bit for a few days and never touch it again after that. Recently there was a sale on origin which took my interest and I decided to buy a few games on it. While I was at it I reinstall apex again to see what's new and since my friends started playing it again. Then I saw the "last played" thing on apex which is earlier this year (which is odd cause last time I played it is last year). And then when I play apex and tried to get into training it says my client is banned. So I went and change my password, add extra security thing. Then I file a case for the ban. After almost a week, I got reply from ea for the case saying 

Hello,

We've noticed some unusual activity on your EA account.

To help keep your account safe, we've locked it down until we can be sure you're the only person with access to it. During this period you will not be able to log in to your EA account or the online portions of our games.

What this means

Get in touch with us so we can help secure your account and check that no unauthorised changes have been made. Go to https://help.ea.com/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=hacked-account and schedule a phone call or chat with one of our advisors.

Better security starts with you. Follow our tips to set up your account securely, including turning on Login Verification: https://help.ea.com/help/account/how-to-maintain-account-security/

Remember, never share your EA Account login details with anyone.

Thank you,
EA Terms of Service

I went and click the first link because I can't even log in to my origin to play other games like battlefield. And then it says

It looks like your account, or the game account where you're trying to get help, broke our rules.

You can review the rules in our article.https://help.ea.com/sg/article/information-about-banned-or-suspended-accounts

Think your account was banned or suspended by mistake? We can create a case for you to get help with that instead.

Now do I have to make another case and wait for another week? If I try to log in with my pc it will say "sign in is unavailable". Even in the browser. When I tried to log in with my phone, I can sign in, but it will say

Your account has been disabled

Your account has been blocked from this product due to a violation of EA’s User Agreement.

An email regarding this was sent to the email address associated with this EA account.

Please check your email for more details.

If you need further assistance, please contact EA Help at help.ea.com.

I checked my email and the only email I see is about the unusual activity as I've mentioned above.

So now I didn't just got banned on apex for no reason, my origin account is banned and I can't even play the games that I recently just bought. It's not even a week since I purchase those games. So there goes my money.

I seriously don't know what to do right now and this forum is the only place I know for getting help.