Forum Discussion
Bluebellflora
2 years agoHero+
Were you running the Legacy Edition? It is no longer available even if you previously had it installed. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
2 years ago
Hiya,
I was running my normal sims 4 not the legacy edition as it has disappeared.
- Operating System (Version) - MacBook Air Retina, 13 inch, 2020
- Mac model - macOS Ventura 13.4.1
- Processor - 1.1 GHz Dual-Core Intel Core i3
- Memory (RAM) - 8 GB 3733 MHz LPDDR4X
- Graphics - Intel Iris Plus Graphics 1536 MB
- Are you attempting to play the normal version of the game or the Legacy Edition? - normal version
- Are you running any antivirus? - no
- Have you tried to repair the game in Origin? Right click on the game in My Games and select Repair Game. - yes
- Do you use CC/Mods? If so, have you tried removing them and seeing if that fixes your problem? - i have moved them and it doesn't make a difference
- How much storage is available on your internal drive? About This Mac > Storage - 132.45GB out of 250.69GB
Thank you!!
- Bluebellflora2 years agoHero+
Thanks. Your Mac won’t have been running Legacy ever because it supports Metal.
Where did you purchase your Packs from if not through Origin? Did you previously redeem them in Origin?
- 2 years ago
Hiya,
I bought from from Instant Gaming and have redeemed them all but they no longer are on my account
- Bluebellflora2 years agoHero+@miabarney
And you are logged into the same Origin/EA account you redeemed the codes through?
Wherever your game is installed to, do you have a Sims 4 base game app and a folder called Sims 4 Packs?
About Origin for Mac
Discuss Origin for Mac and your favorite games, and meet other players in the Origin Mac community to play with.24,772 PostsLatest Activity: 3 years ago
Recent Discussions
- 10 days ago
- 14 days ago