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Anonymous's avatar
Anonymous
8 years ago
Solved

missing VCRUNTIME140.dll and MSVCP140.dll. Origin wont open

My sims 4 game and origin wont open as it says I am missing VCRUNTIME140.dll and MSVCP140.dll. I really want to get back to my game and not lose my content. Please help!!
technical issues
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    We are looking for Origin Error Reports to investigate. Check >here< how to create an Error Report.  Please post your report ID in this thread once it has been generated.

    Hey @iiTsunaii this issue can be caused by running an out of date or corrupt VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

    C:\Program Files (x86)\Origin

    From this folder, run one of both files:

    • vcredist_x86_vs2015 (for 32bit Windows version)
    • vcredist_x64_vs2015 (for 64bit Windows version)
    •  

    If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

    You can also find the latest files on the Microsoft website:

    https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Anonymous's avatar
Anonymous
7 years ago

I had this problem and I fixed it going to control panel, click unistall a program, search for Microsoft Visual C++ 2017 redistributable (x86), select it, click change and then click repair.

  • DazMonochrome's avatar
    DazMonochrome
    7 years ago
    @ImMinos This worked for me as well.

    To answer earlier questions Origin was the only thing affected by this, all other programs have worked normally.
  • gpsaro21's avatar
    gpsaro21
    7 years ago

    you are a GOD!!!

    • psullivan2816's avatar
      psullivan2816
      3 years ago

      ik right i found something that actually worked

  • LAWoftheWEST's avatar
    LAWoftheWEST
    7 years ago

    dude, you're a genius. I had this same problem and tried nearly everything, but your solution fixed the problem for me with the least amount of hassle. Thanks! 

  • Sentinelah7's avatar
    Sentinelah7
    6 years ago
    Thanks that solved my problem here
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      6 years ago

      Great to hear that it is fixed for you @Sentinelah7.


      Darko

  • gwynn_2000's avatar
    gwynn_2000
    6 years ago
    @ImMinos thanks for the help. Much appreciated!! A+
  • WolfBlood77658's avatar
    WolfBlood77658
    5 years ago

    I did what you told me and it fixed all the problems. Thank you so much i was just about to give up!!

  • IndianaJeff's avatar
    IndianaJeff
    5 years ago

    Had the same issue - but with Photoshop / Creative Cloud. Google took me here and this solution worked. Only wrinkle. I didn't have the individual VC++ redist. I had one 2015-2019 one. Either way, Going through to uninstall / modify / repair on both did the trick after a restart. 

    Thanks!

  • VegChick's avatar
    VegChick
    5 years ago

    This worked for me. I didn't have 2017 uninstalled, but repairing the 2015 versions seems to have done the trick.

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