Solved
My ea account has been disabled!
@EA_Darko Hello there. 2 days ago, I logged into Origin to play apex in the evening, but got a message that my account was not disabled for violating EA's terms of service. I found out someone hacked...
Forum Discussion
EA_Darko
Community Manager
Community ManagerYou will need to speak to our Terms of Service team in relation to any ban @Kairido.
There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.
Darko
@EA_Darko sir, but I didn't do anything, my account was permanently disabled, it was my main account, we saw other actions on your account in the mail, we disabled it for security. It was my 2 year apex account, why is it like this, I am very aggrieved.
- EA_Darko
Hey @Kairido you will need to wait for our TOS team to respond to your appeal.
When they respond you will need to follow any steps in their email.
Darko
Hi there!!
My EA account was disabled for having an offensive user name, now I realize that it was offensive and ruined positivity for other players. I ask is for you to give me one last chance to change my behavior.
Cheers EA
- EA_Darko
Hey @Reading623 this is something that you will need to address with our TOS team.
We are not able to offer any help for a sanction or ban on AHQ as we simply cannot discuss it with you on a public forum.
Darko
Hi my account is also disabled I can’t play ea games online can this be fixed ?
Hi my account is disabled I can’t play online can this be fixed ?
