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Kairido's avatar
Kairido
4 years ago
Solved

My ea account has been disabled!

@EA_Darko Hello there. 2 days ago, I logged into Origin to play apex in the evening, but got a message that my account was not disabled for violating EA's terms of service. I found out someone hacked...
discussion
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @Kairido you will need to wait for our TOS team to respond to your appeal.

    When they respond you will need to follow any steps in their email.

    Darko

qvi4tcaecp3s's avatar
qvi4tcaecp3s
3 years ago

In order to be able to regain access to your account, you will need to contact http://help.ea.com/ using chat or phone. Once they have confirmed you are the correct owner of the account your account will be reactivated. Please understand that doing this will ensure the security of your account which is a priority to us.

Regards,

Will

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @qvi4tcaecp3s thanks for posting on AHQ but please be aware that our live support team cannot assist with any issues relating to a TOS sanction or ban.

The only ones who can lift a ban is our TOS team.


Darko 

  • Rob2682's avatar
    Rob2682
    Seasoned Newcomer
    4 months ago

    Can I be unbanned pls I can’t play online

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