Solved
my sims 4 won't download because it says I'm not connected to the internet
so i've brought the sims 4 island living and it hasn't automatically downloaded like it usually does, it's saying I'm not connected to the internet when I am. i've tried to repair and update the sims...
No worries @stephii12345, generally it's a safe enough bet to put your money on PC.
As you are on a Mac can you reset Origin and see if it helps: https://help.ea.com/en-nz/help/origin/origin/how-to-reset-origin-on-mac/
Darko
