No access to email cannot verify identity
Hi guys! My email account was hacked some time ago and deleted so I have no access to the email affiliated with my account anymore but cannot change my email as it wants to send a verification of id...
Forum Discussion
Its almost 2023 and there is still no solution to this problem. Absolutely embarrassing.
EA_Darko
Community Manager
Community ManagerHey @bennyler10 if you are unable to verify account ownership then there is nothing that our team can do to grant you access to or make changes to an account, this not an issue that can be fixed and the solution is that you be able to either gain access to your email again or provide the request info to prove that you are the account owner.
Darko
