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Paethgoat's avatar
Paethgoat
4 years ago
Solved

Online login is currently unavailable

I am unable to log into the Origin website.  It refuses to let me log in saying " Online login is currently unavailable."  "Need help logging in" isn't a valid hyperlink.
technical issues
  • EA_Mako's avatar
    EA_Mako
    4 years ago

    Hey @Paethgoat,

    Is this happening when you try logging into the actual Origin launcher as well, or just on the website?

    It seems your login information is working properly since you're able to sign in and post here, so if this is only happening on the Origin website it may be worth clearing the cache and cookies on your web browser, or even trying a different browser altogether.

    If you've downloaded Origin and are having the same issue in the launcher, please try clearing the Origin cache to see if that helps out. 

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @psylentrage76,

That is a bit strange as the Origin login should be the same as your EA login. If you're able to get signed into the EA website otherwise, I'd definitely reach out to support so an advisor can check over the account and make sure all is well on this end also. 

lolmaolmfao's avatar
lolmaolmfao
4 years ago

Hi @EA_Mako I got the same error the different is I got the same problem even when try to log in from browser. Ea support, ea app refused to connect in browser on my pc. 

Im currently using mobile phone and all working correctly even my brothers laptop has no issue. 

I have this problem for a year, can't seem to find solution, the one that I haven't try is disabling USB socket from panel thats to risky 

So I haven't downloaded the app so it's definitely wasn't the issue, now I'm pretty much hopeless. 

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