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Diohell's avatar
Diohell
7 years ago
Solved

Origin Client Crash on Startup

My Origin Client crash on start,I tried to in compatibility mode, start with administrative rights, change dpi to system, full reinstall, clean boot, but nothing works. I need help please.
technical issues
  • EA_Darko's avatar
    EA_Darko
    7 years ago

    @mazzyjean05 Without more information, can you try clearing the Origin cache to see if it makes a difference.

    You can clear the Origin Cache by following the steps below:

    1. Completely log out and close down Origin
    2. Hold down the Windows key and R
    3. Type in "%ProgramData%" (without quotes) and click OK
    4. Now open the Origin folder.
    5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
    6. Hold down the Windows key and R
    7. Type in "%AppData%" (without quotes) and click OK
    8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
    9. Click on the word "AppData" at the top of your window
    10. Open the Local folder here
    11. Delete the Origin folder listed here
    12. Restart your PC and log back into Origin
Spectros00's avatar
Spectros00
5 years ago

@smegh3adThis fixed it for me! It's not an issue with the launcher by itself after all, it's definitely a corrupted verification file in origin games when the launcher has an issue verifying games installed. I tried clearing the cache, reinstalling and running in compatibility mode. Nothing fixed the launcher crashing right after signing in EXCEPT deleting my Origin Games folder. (Only had Sims4 and NFS Heat installed) Deleted the game installs and the launcher instantly worked.

MapleGoodness's avatar
MapleGoodness
5 years ago
@Spectros00 Ditto... I randomly had this problem... Origin worked fine, then suddenly, crash everytime on start up... looked like it would load, but just as it got past the login part, crash to desktop.

Uninstall and reinstall Origin appeared to work.... I got in without crashing... but then when I pointed it to my game folders, and it began verifying the game files, crash...and then every launch after, instant crash.

Uninstalling Origin again, deleting the game files, and then reinstalling Origin, and now redownloading the games... so far so good...
  • sinthorandir's avatar
    sinthorandir
    5 years ago

    When you tried to move and verify a game into your origin games folder before the crashes started to happen, cash clearing and restart doesn't fix it there is no need to download everything again just follow these simple steps:

    1. go to your origin games folder rename the moved game folder like "Battlefield 4" to "Battlefield 4a"

    2. open your origin (no PC restart required)

    3. go to your origin games folder rename the moved game folder to its original name like "Battlefield 4a" to "Battlefield 4"

    This should fix the crashes and continue verifying the game.

    oh and by the way DICE we need a battlefield warhammer 40000 game ;-)

    • estrange0811's avatar
      estrange0811
      Rising Novice
      5 years ago

      helps not really.....

      the whole client is crap.....

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