Origin games crashing my PC

All power settings look right... everything seems to be set to performance etc. Nothing looking like it's hindering anything, unless I missed something or there's anything specific I should check.

I ran my setup through a couple different online wattage calculators, and everything was saying around 650W. One site even recommended the exact PSU I have already lol (EVGA 850W Gold+).

So....idk I'm still stuck I guess :/

@RylieFNN  A couple things, out of curiosity: do you have vertical sync enabled or some other way to cap your in-game framerates?  Your 3090 is capable of throwing wildly high framerates, and while it should be able to handle the workload, extremely high fps can cause crashing all by itself.  Lowering the graphics settings would increase fps, which would increase the load on the CPU as well.

Have you overclocked any of your components?  If so, please undo those settings, at least temporarily.

Please also look for any recent crash dumps from Origin games.  Click Windows key-R and copy and paste this:

%LocalAppData%\CrashDumps

When you enter, you'll see a list of .dmp files.  If one of them is from an Origin game, please upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and link it here.

If there is no relevant .dmp file, you can enable them:

• Hit the Windows key, type "command prompt" in the box, right-click on Command Prompt in the search results, and select Run as Administrator
• In the window, paste "reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD" without the outside quotes into the box, and enter
• Launch the game of your choice and wait for it to crash (whether you can play at all or not)
• After it crashes, wait for any crash dialogs to finish
• Then hit Windows key-R and paste "%LOCALAPPDATA%\CrashDumps" without quotes into the box, and enter
• Upload the last .dmp file to a free filesharing site and link it here
• When you want to undo the auto crash log dumps, open Command Prompt as before, paste "reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f" without the outside quotes, and enter.

If you still don't get a crash dump, that makes a hardware issue more likely.  There are ways to try to test for those too, but the easiest approach might be swapping components one at a time, that is if you have access to another gaming PC that could accommodate your current hardware.  If not, or if you want to try a different approach instead, let me know.

Okay so that was some really great input I hadn't even thought of!

I've ran both TF2 and Final Fantasy 14 both capped at 144 (refresh rate) and uncapped, crashes no matter what.

Unfortunately, no crash dumps for either game even after enabling the auto-log :/

Only crash dumps are from ArmouryCrate and Malwarebytes (which I could pull and link if you'd like!).

Nothing is overclocked though. Haven't touched any settings like that. Just normal install and settings.

I do happen to have my old 2070 card available, haven't put it back into my old rig yet. So I can definitely try that!

Before I do though, I'm totally open to any and all other suggestions of things to try/check.

A friend recommended possibly unplugging the PC from my surge protector and straight into an outlet instead, to try and test if the surge protector is going bad or is maybe not able to handle the FOUR things plugged into it (lol).

@RylieFNN  Switching outlets/plugs is always a good idea, and yes, even a decent surge protector might not be able to handle the power draw of four relatively demanding devices.  I don't need to see the ArmouryCrate or Malwarebytes crash dumps unless they happened while you were playing; if the most recent crash occurred without creating any dump files at all, then that's the important detail.

If plugging your computer in elsewhere doesn't help, and you'd like to put off swapping components for now, you can monitor your hardware with hwinfo.  Download it from here:

https://www.hwinfo.com/download/

You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want.  (If you would like to install, be sure to click the green button, not the orange one.)  Restart your computer, and don't open any other apps.  Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging.  Save the file to your desktop for easy access later.

Wait five minutes, then launch one of the affected games and play for 20 minutes or until it crashes.  Even if your entire PC crashes, the log should still be intact up to that point, but please let me know how long hwinfo was logging before the crash—it would be useful to know if the log was cut off.  If only the game crashes, you can click the same button to stop logging.  Either way, upload the log to a third-party free filehosting site and link it here.  Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.

Okay, this all sounds great! Gonna give these things a try and then will report back and with any relevant files. I think I might already have hwinfo installed too!

I really appreciate your help! Unfortunately my brain isn't what it used to be so I appreciate the suggestions.

I can easily do about anything on a PC (I do work in IT lol), just a matter of someone telling me what to do haha.

Alright! Finally got to do this tonight.

I have my PC currently plugged directly into the outlet, everything else still in the surge protector.

I initially started by trying to run TF2, but I couldn't even load into a mission. However, it only crashed out to Desktop/Origin, didn't crash my whole PC. I tried it a couple of times to be sure.

So to make sure I was still gonna get at least 20 mins of data, I jumped onto Destiny 2 (which also saw a PC crash earlier today/yesterday).

TF2 was running for a total of maybe 2 minutes.

Destiny 2 ran for at least 20 mins, no crashing.

Here's the Drive link to the CSV file:

https://drive.google.com/file/d/1mEoTggXIbC3EyJkzFaN79SxiPUxkcfwG/view?usp=sharing

(let me know if that doesn't work or something)

I'm gonna try a couple other things to see if it crashes while still plugged directly into the outlet.

@RylieFNN  I didn't see anything obvious in your hwinfo log.  I think I can see where Titanfall 2 crashed, based on RAM use, and there's no indication of a problem around that time.  Then again, this was just a game crash, and maybe a system crash would look different.  Your GPU's power intake in particular looks fine, totally normal and what would be expected of that card, and it was a lot higher during the first 10 or so minutes of Destiny 2 without the game crashing.  That doesn't mean this is definitively not a power or other hardware issue, just that the log doesn't show any signs of the most obvious problems.

One thing I did notice is that hwinfo is reporting temps for DIMM slots 2 and 3.  That might be a reporting error, or maybe the motherboard only has sensors for those slots, but please double-check that the memory modules are in the correct slots according to the setup guide for your motherboard.

Since the TF2 crashed without taking down your entire system, please look again for crash logs, just in case one was created this time.  You'll need to do that before the clean Windows install, if you do decide to try it.

By the way, when you say your Nvidia Control Panel won't open, does it show up at all when you right-click on your desktop?  Sometimes it does go missing; one common cause is when someone does a clean install of the driver through GeForce Experience.  But it's a moot point if you're going to wipe your system.

Thank you for looking over all of that! You truly are a legend.

I know my RAM are in alternating slots like they should be, but tomorrow I'll double-check they're in the correct slots as well!

I'll check for any crash dumps from this time tonight, before I do a wipe tomorrow as well!

As far as the Control Panel, it did not show up when right-clicking the desktop either.

That seems to be what happened though because I did try a clean GPU driver install earlier (to no avail).

I'm definitely gonna just wipe it out and try to start fresh! I just wish I knew the cause of all of this :/

As long as everything gets back to normal I guess!

Well I finally did a new Windows install...

TF2 is still crashing. So far at least, it's not taking down my whole machine though so... progress?

Going to try a Steam-specific game as well, and still need to check on and try what @puzzlezaddict said about my RAM, just to be sure...

Otherwise everything else is working fine, Nvidia Control Panel, etc

Did you try the Nvidia settings I posted above @RylieFNN?

Darko

Thank you for reminding me!

I adjusted those settings, and removed a DIMM so there is only one stick, unfortunately TF2 is still crashing.

Unsure about other games, but was going to give one or two others a try as well

(Should I set those Nvidia settings back to default?)

Also,

Still no crash dumps reporting even after re-enabling the autolog again (after the new Windows install)

No harm playing around with the settings @RylieFNN to see if there is any combination that makes a difference.

It may be worth speaking with Nvidia to see what they can recommend, there are a number of reports on their official forums related to issues with the card and games/systems crashing so they may have recommendations we would not.

Darko