Forum Discussion

killer_exec's avatar
killer_exec
5 years ago
Solved

Origin is simply not responding

Origin Client is not responding whenever it is started.And I cannot install, reinstall or uninstall Origin client as it always says not responding.Please suggest some solution.
technical issues
  • killer_exec's avatar
    killer_exec
    5 years ago

    I figured it out. It was the problem of my Quick Heal Total security antivirus which keeps crashing Origin client. Now, whenever I want to start Origin I have to clean boot and stop the antivirus permanently and then Origin works perfectly fine. I guess have to do this method whenever I want to play games on Origin.

killer_exec's avatar
killer_exec
5 years ago

Yes, I always run the installer in administrator mode.I even tried a clean boot, and then reinstalled origin. It worked for that time, also I tried installing one game from the client.The download started and everything was fine. But after  I restarted my computer again, its still the same when I open Origin , it says not responding in the task manager. Even if I clean boot my pc and run origin, it says not responding until and unless I reinstall it once again in a separate clean boot in which I can install origin once and run it. But after one restart the same problem persists.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @killer_exec that it worked with a clean boot certainly points to a system issue. The best thing I can recommend is to clean boot again and then start enabling your various programs one at a time and continue testing Origin to see if you can find the conflict.


Darko 

  • killer_exec's avatar
    killer_exec
    5 years ago

    OKAY I will try this and get back to you 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Do let me know how you get on @killer_exec.


      Darko 

      • killer_exec's avatar
        killer_exec
        5 years ago

        I figured it out. It was the problem of my Quick Heal Total security antivirus which keeps crashing Origin client. Now, whenever I want to start Origin I have to clean boot and stop the antivirus permanently and then Origin works perfectly fine. I guess have to do this method whenever I want to play games on Origin.

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