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lilkaylarose's avatar
lilkaylarose
4 years ago
Solved

Pre-Order

I have pre-ordered the Sims 4 Cottage Living and today is the release date! I have my receipt for it and I have been checking the status of the payment. It keeps saying processing and I have money in...
technical issues
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @lilkaylarose for account & billins for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @lilkaylarose for account & billins for issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Finally, you can choose to begin a chat or request a call back.

 

Darko

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