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lzxzyf's avatar
lzxzyf
4 years ago

can't open cases

It all started when my friend invited me trying “it takes two”, I downloaded “friend pass”in steam, and origin, then logged in my account, so far so good.   Just before I started to play. I found ...
discussion
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @lzxzyf I tested it there and was able to make a case, can you try on a different browser to see if you have the same issue?


Darko 

lzxzyf's avatar
lzxzyf
4 years ago

Yes, I changed brower from chrome to edge.

and I did all  that what you said.

this pic is what I get:

but, still, in "my cases", I can't find out the case I just created.

Still: "

"You currently do not have any cases with us."

(I copied that from the web page)

Thank you very much for your quick reply.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @lzxzyf based on the message you are seeing the best thing to do is to give our team time to respond. 

    Darko 

    • lzxzyf's avatar
      lzxzyf
      4 years ago

      But I have waited three days already.

      Nothing came in to my email, I still can't log in my origin account.

      It's just this helpless feeling.

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