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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Re: Game Specific Identities Issue (The Sims)

Hi there @dulcetofuu,

Your username in Sims 4 is going to be your EA ID, so if you ever want to update that, you would need to change your EA ID. However, that Game Specific Identity that you're seeing linked under your EA account for The Sims is your ID from The Exchange on TheSims3.com. 

The username for this website is not able to be changed, and does not show when playing the game. It would only show if someone searches your profile on The Exchange, or if you upload content there. 

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  • dulcetofuu's avatar
    dulcetofuu
    3 years ago

    Thank you Solaire for the response, you've given me much more information than the EA customer support line.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @dulcetofuu

    Happy to clear this up for you!

    If you have any other questions, don't hesitate to reach out again 🙂 

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