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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Re: https://help.ea.com/ cases and live chat broken

Hey @WarriorKiKI I'm not seeing other reports of this and when I tested it yesterday it was working as it should be, can you ensure that nothing on your system is blocking it, this includes your anti-virus and firewall. 

If you can try on another connection to see if you have the same issue that would be great.

Darko 

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  • WarriorKiKI's avatar
    WarriorKiKI
    5 years ago

    I switched to tethering to my cellphone, logged in to my account at https://help.ea.com/ and asked for a live chat. It created issue #935873584 but "My Cases" still says "You currently do not have any cases with us" and there was no popup window.

     

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