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Re: NFS Heat party chat issues (can't hear partymates)

@EA_Darko I think you're right about that.  I'm a novice at PC systems but I found the advanced sound settings that had my headphones listed as the default playback for game audio and my monitor speakers as default for communication audio, and I think that's why it was splitting.  I adjusted the settings so that ALL audio defaults to my headphones and that seems to have fixed the problem.

Right-click the speaker icon in the tray > speaker setup > advanced setup.  Then I checked all 4 tabs (playback, recording, sounds, and communications) to make sure I had the proper devices listed as defaults.

16 Replies

  • channon1025's avatar
    channon1025
    5 years ago

    I play this with my sister and yet 3 days ago everything was fine. I didn’t change any settings. Now she plays on PS4 and I play on Xbox 1. We never had issues until I got on today with her and my voice wasn’t going through, and I couldn’t hear hers. Although I saw the icon and her name at the top of the screen that shows she’s speaking. Has anyone found a solution to this? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @channon1025 can your sister hear you when you are speaking?

    Do you have an issue with chat in any other games or is it just with NFS?

    Darko

  • I can speak in a party chart but not in game. She can’t hear me and I can’t hear her. But the microphone symbol shows up clearly. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @channon1025 as I understand it chat is not available in-game across platforms. In order to use the chat and hear each other, you would need to be on the same platform.


    Darko

  • So how was it working the first 2 days? She was playing on PS4 and I was on XBOX ONE. Although she could barely hear me, we were still able to communicate. Was there a update or change within the last week for the game? 

  • Ichigo_saki's avatar
    Ichigo_saki
    5 years ago
    @channon1025 Exactly! It was just working for me and my friends a couple days ago and now it was magically never supported? Thats BS!
  • Why is this NFS cross platform if I can’t even hear people on other platforms?? I bought this game solely because I want play with friends on other platforms but they can’t even hear me... how do I get a refund?

  • fredde693's avatar
    fredde693
    5 years ago

    my friend can hear me from pc and hes on ps4, but i cant hear him from the ps4 to pc, the game shows that hes talking but nothing go trough

  • Rowlowrkb's avatar
    Rowlowrkb
    4 years ago

    My friend and I have the same problem (he plays on Xbox and me on PS4).

    I can hear him but he can’t hear me.

    Any help??

  • Zyko203's avatar
    Zyko203
    3 years ago

    I can’t hear my friend even if he is the party leader we played different games and I can hear him I’m on Ps and he is on xbox

  • Finally found the fix myself!!! This goes for NFS Heat and Unbound etc etc...

    The problem is Playback is set to your headset AND your controller "pc users"... 

    Go to your Start, type Sound Control Panel, you'll then see your headset with a green check mark set as default. Scroll down and you'll also see your headset earphone wireless controller is checked, uncheck this one. Fixed mine for good. 

  • FFNicj's avatar
    FFNicj
    2 years ago

    I'm still having problems.  My friend has a Xbox and my other friend has a ps5 as do I an we caint here our Xbox friend

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi all,

    As this thread has gotten a bit older now, it's been locked to prevent necro-posting.

    If you're needing further help on this topic, please feel free to create a new thread instead and we'd be happy to take a look with you 🙂

    Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

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