Forum Discussion
11 Replies
- EA_Darko4 years ago
Community Manager
Hey @pendulumstalker have you tried in a different browser to see if you have the same issue?
You can also add files on your main profile page, can you try that?
Darko I tried in Safari and Chrome and I still get the same error message. When I try to add work from the "My Jobs" tab, it won't let me. It just says "Action" and under that it says "None" ☹️
...and to add, from the "Manage Profile" Tab is there a way to add demo reels/work? I see the "Documents" option but there is no "Demo Reel" type, is this a place where I can upload such work and should I add it under "Other"?
Thanks for the help!
- EA_Darko4 years ago
Community Manager
You can attach any files in the Documents section @pendulumstalker.
Darko Still getting an error message when trying to upload to the documents section. Now saying "Select File" when I've tried different files, file types, browser, size. Nothing.
- EA_Darko4 years ago
Community Manager
Hey @pendulumstalker can you try on a different network or device to see if you have the same issue?
I tested this just now and it's working as it should.
Darko Still getting the error on a different device, different network. I can't troubleshoot anymore until later because I have to go to work now. At this point I'm not sure it's gonna make a difference, one of the jobs already closed and the other was a while ago and I'm sure my application was skipped because of the lack of work attached. Super unfortunate.
Thanks for trying to help. I appreciate it.
- EA_Darko4 years ago
Community Manager
Hey @pendulumstalker what does it say at the top under the subject line where there is a red icon?
Darko
Sorry but I'm not sure what subject line you are referring to, I've provided screenshots with each post from both devices used showing the error message.
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