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BahaxSimmer's avatar
5 years ago

Sims 4 bust the dust installed but not showing up in game

Downloaded the new bust the dust kit yesterday and it's not showing up in game.

Removed most mods, did a very long repair and still nothing. 

It's showing up in Origin as installed, but not seeing it in game.

Please help.

5 Replies

  • I'm having the same problem. I don't have any mods installed at all in the game. I bought the game then installed it, it never loaded I didn't get anything that contains the game. Not the gameplay  nor anything that should be added as extras

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @EmilySteele20  What version number does your game have?  Load Sims 4 to the Main Menu, where you can choose to load a save or start a new one, and look along the bottom of the screen, or in the lower right corner.  Please list the entire version number, i.e. 1.xx.xx.xxxx.

    @BahaxSimmer  Same question, if you're still having issues.

  • I purchased the Bust the Dust Kit and it will not pop up in game. It says that I purchased it. I have tried restarting the game, repairing it, and deleting the cache. A person from customer service even tried redownloading the game for me and nothing has worked. This is the only pack that has not worked for me. 

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