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rnyoung25's avatar
rnyoung25
3 years ago
Solved

Sims 4 not launching

Every time i click to open sims from the shortcut and from origin, the game does not launch. Origin seems to think that it  has opened as it updates the date that I last played after attempting to la...
technical issues
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey there @rnyoung25,

Let's try the following steps to get this issue sorted for you:

Let me know if you still have issues once you've tried these steps! 

  • Lking794's avatar
    Lking794
    3 years ago

    Hello,

    I am also having these same issues. I have tried all your suggested fixes, but the game still will only reach the first title screen with the animated sim diamond flying in but then it will just close out of the game. I do not have any mods, and like I said I tried all the options you gave. Is there something else I can do? 

      • Hudadrian2012's avatar
        Hudadrian2012
        3 years ago

        hello,

        i have tried every thing, every on has told me to do but i still wont work i have finally gotten to even open origin and i payed for sims 4 and also got a new pack i really want to play but i cant if you have another (maybe easier) thoughts please tell me because i would try anything at this point 

  • viejovictor's avatar
    viejovictor
    3 years ago

    Hi.  I tried all the step and even more step provided by other players but nothing seems to work. I don't play with mod or anything extra just the base game and some DLC's. but after multiple tries to fix it still with the same error. I download the game multiple times and also origin form different sources (automatically from steam and Origin Website). and nothing seem to work.

  • Shaydoggo's avatar
    Shaydoggo
    3 years ago
    I did all that and uninstalled and reinstalled the game. still wont load.
  • dphill99's avatar
    dphill99
    3 years ago
    @EA_Solaire I am having this issue -- and I have done everything you suggested to rnyoung25. What else can I do to fix this? I have never had issues running the Sims4 until this week. What is going on?
    • Twinito's avatar
      Twinito
      3 years ago

      Same thing here. It's obviously not anyone's set up. I have no mods. 

      It's been working fine on Origin and EA App but this week (I assume the latest update) it tries to verify the latest update then has an error message. 

      I have reinstalled through origin from disk then it uploads all the expansions but when it tries to do the update of the base game in Origin or EA App it gives error messaging. 

      So disappointed, Been playing since Sims orginal. 

      • caitz2002's avatar
        caitz2002
        3 years ago

        I downloaded Two mods i deleted the two yet my sims wont launch it takes me to worlds lets me pick the family but wont go any further 

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