Forum Discussion

wrick3000's avatar
wrick3000
8 years ago
Solved

Solved: Origin "Could not connect to Internet" issue.

Hi EA, I have a problem with Origin after I updated it to 10.4.12.59996 in Windows 7 SP 1. Till yesterday I have been playing offline without any issues with the Origin, but after I updated Origin, ...
technical issues
  • wrick3000's avatar
    wrick3000
    8 years ago

    Solved the Problem

    Hi guys,

    I solved the issue that was causing the Origin to pop up "Could not connect to Internet".

    I tried everything that I found in the internet regarding this issue, but all was in vain.

    Then I went inside the location "C:\ProgramData\Origin\Logs" and opened the "Bootstrapper_Log.txt" to find that the Digital Signature for "Origin.exe" and "OriginClient.dll" is the culprit.

    Due to some reason, the Digital Signature is showing that the Countersigned certificate is invalid in both "Origin.exe" and "OriginClient.dll".

    So I imported the "VeriSign Universal Root Certification Authority" (which I exported from another PC) under the "Trusted Root Certification Authority" and viola.

    Origin works like a charm now.

wrick3000's avatar
wrick3000
8 years ago

Update to the previous scenario

I went back and installed the Origin version 10.4.10.46586 and now I am greeted with the below window as I should be:-

But now when I click "Don't update and use Origin in offline mode" it is again giving me the same below error:-

I am clueless and frustrated down to the core. Please help me.

  • wrick3000's avatar
    wrick3000
    8 years ago

    Solved the Problem

    Hi guys,

    I solved the issue that was causing the Origin to pop up "Could not connect to Internet".

    I tried everything that I found in the internet regarding this issue, but all was in vain.

    Then I went inside the location "C:\ProgramData\Origin\Logs" and opened the "Bootstrapper_Log.txt" to find that the Digital Signature for "Origin.exe" and "OriginClient.dll" is the culprit.

    Due to some reason, the Digital Signature is showing that the Countersigned certificate is invalid in both "Origin.exe" and "OriginClient.dll".

    So I imported the "VeriSign Universal Root Certification Authority" (which I exported from another PC) under the "Trusted Root Certification Authority" and viola.

    Origin works like a charm now.

About Origin for Mac

Discuss Origin for Mac and your favorite games, and meet other players in the Origin Mac community to play with.24,754 PostsLatest Activity: 7 hours ago