Stollen Games
why are my games no longer in my library and have now supposedly the keys have been activated on someone else's account I'm missing at least 4 games the one I'm actually bothered about is mass effect...
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey @Marlon215Dingle,
There's no way to unredeem games from one account and then redeem them on another without just merging the accounts, and if that happened, then our support would have seen it. It looks like you must have a second account and redeemed the games there. Did you try sharing your CD keys or other possible email addresses with our support to see if they can help you find the right account?
There's no way to unredeem games from one account and then redeem them on another without just merging the accounts, and if that happened, then our support would have seen it. It looks like you must have a second account and redeemed the games there. Did you try sharing your CD keys or other possible email addresses with our support to see if they can help you find the right account?
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