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HiveMind_PFEX's avatar
HiveMind_PFEX
6 years ago

Unable to complete EA sign in (code 100)

Without changing anything on my PS4 or network I suddenly started getting this error everytime I try to connect to Apex Legends.  I did all the routine fixes and trouble shooting and I cannot fix it.  I noticed that I also cannot connect to Star Wars Battlefront as well.  

Any help with this would be appreciated.  I tried to file a case with EA Help but I never got a response and for entire day it kept saying no channels available.  

I even asked for help on EAHelp Twitter and got no response.  

Thanks.

Claude

technical issues

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  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    It sounds like you may be having issues with your connection @HiveMind_PFEX. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

    It'll take you a couple of minutes to do them all but please do take the time and do them all.

    Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

    Darko

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