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gksvr1's avatar
gksvr1
3 years ago
Solved

Unable to hide Steam games in Origin.

Hello everyone, I'm having a problem in Origin. When I try to hide Steam games, it won't hide. I tried clearing cache and it didn't work. Also I tried reinstalling Origin the hard way as suggested i...
technical issues
  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Hey @gksvr1,

    Just to check, if you click the Filter option in the top-right corner of Origin, do you have the ability to Clear all filters?

    You are able to select your hidden games in this section and they'll still appear in your library, so that would be the next thing to check in this case.

    Otherwise I would suggest contacting support and they should be able to help remove any titles showing up here as well, thanks!

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @gksvr1,

Just to check, if you click the Filter option in the top-right corner of Origin, do you have the ability to Clear all filters?

You are able to select your hidden games in this section and they'll still appear in your library, so that would be the next thing to check in this case.

Otherwise I would suggest contacting support and they should be able to help remove any titles showing up here as well, thanks!

gksvr1's avatar
gksvr1
3 years ago

@EA_MakoI checked the filters and I don't have any custom filters selected, but I clicked on clear all filters and now it's gone. Hopefully it won't come again in the future. Thank you!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @gksvr1
    Glad to hear it, thanks for coming back with the update!
    • gksvr1's avatar
      gksvr1
      3 years ago

      @EA_Mako Looks like Origin isn't functioning as it should, I lost all my Origin points and the Hide button no longer function as normal. I tried (clear cache 2x + uninstalled Origin hard way) I contacted support and they can't remove BF2042 Beta from my account because it's from Steam, and I can't hide it because Origin is not functioning as it should be. What can I do to fix this?

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