Forum Discussion

CL4P_old's avatar
CL4P_old
5 years ago

Unable to sign in to my EA Account to link with Epic Games

I am getting the error "Your accounts can't be linked because the EA Account for <my e-mail> is already linked to the Epic Games account for <not my Epic Games account>. An EA Account can only be lin...
technical issues
emflover's avatar
emflover
5 years ago

Update

If your account was already linked to other and unlinked. You cannot link it again to that same service. Info from Help center. Only solution is to create new EA Account and link with the new one

cbrasher's avatar
cbrasher
5 years ago

This is what I am getting from my chat rep as well now. Before it was "Wait a few minutes" then "Wait 24 hours" now I can't even play the game I got on my own EA account? Everything is unlinked and I have to believe someone at EA should be able to help me get my game running!

  • cbrasher's avatar
    cbrasher
    5 years ago

    @EA_Darkoany thoughts? I have had at least four chats with support trying to get this fixed. Apparently one person on here was able to get it taken care of but no one else seems to be able to.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Hey @cbrasher, if our live support was unable to assist you then I'm sorry to say but there would be nothing that we can do on AHQ to change that.

      Darko 

      • cbrasher's avatar
        cbrasher
        5 years ago

        So that begs the question: If I want to play the game who do I talk to now? Someone has to be able to help those of us having these issues; others on the forum say they have been helped before but not recently. I can't believe no one at EA wants to help you guys solve these situations.

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