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LexandJ's avatar
LexandJ
6 years ago
Solved

Unable to Verify EA Account's Email

Hello everyone, I am in a real Catch-22 scenario. I am unable to play EA Games with my Xbox Gamertag, because my Xbox Gamertag is currently listed as "ineligible/invalid" and I do not know why. I was...
technical issues
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Sorry to say @thefr3akbruh but if you cannot verify account ownership then there is nothing that we can do on AHQ to change this. The best thing I can suggest is to gather as much info as possible and to fill out the form again.


Darko

Me_isPlayingNFS's avatar
Me_isPlayingNFS
4 years ago

Hi. I have contacted EA many times to recover one of my old accounts and I know that I answer all the questions they ask correctly but somehow they still cannot verify ownership. I do not understand. Even if the account has been hacked the information they ask for can still verify ownership because it is stored on the account. I really want this account back but I guess there is no way of getting it back.

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