why are the download speeds extremely slow on origin?
So why are origin download speeds bad all the time? I have a 100mbps connection, there is no excuse foe this trash. Steam can download a 50gb game in like 5 min, but a 23gb game on origin is taking 5 hours??? And I know the servers are not flooded as nobody really uses origin, and its like this all the time. All ports are open for origin, open on all firewalls, and running as administrator.
If you are seeing slower speeds when downloading then this points to an issue most likely with your network or how your ISP is routing your data. I tested this at home a couple weeks back when someone else posts about the speeds being throttled and was hitting download speeds well in excess of 30MBS. If you are still seeing slow downloads then this you can try the following steps:
Disable all background programs on your system (including Steam). You can also do this with a clean boot
Temporarily disconnect all other devices that you don't need from your network
You're not going to like what I tell you, but Origin/EA servers actually throttle speeds. Why I don't know, and EA's aware of it but they keep sidestepping the question when it's asked and they will try to blame everything under the sun for the issue. This issue has been going on for over 4-5+ years at the very least, so don't expect this to get fixed anytime soon.
As you can see Origin download speeds are currently fine. I have just tested it and taken the above screenshot. It's also worth noting that no other users are currently reporting download speed issues.
I'd recommend going trying the following if you have already set up your ports correctly and made an exception for Origin in your Antivirus / Firewall software:
that's odd as I have Uplay, steam, GOG, and Battlenet running one at a time to see what i'm getting there, and its about 8-10mbps and I have a 100mbps connection. Origin is the only one under performing by 600%-900% which is a huge slap in the face to me as a customer. I have origin on all 3 of my firewalls exception list, ports are all forwarded, I did a full network reset in windows, and I have reset my router and modem. I also happen to have a network engineer from apple sitting next to me to analyze this situation, It's clearly not a problem on my part. 5 hours to download a 23gb file is extremely frustrating, especially when its a timed beta.
Also it's funny that you mention my ISP, as they stated that they've gotten a few calls about the same issue and after they checked, my ISP ALSO suggested that it was your servers. You're proving my point about you guys playing the blame game. Again when I'm NOT using Origin I can get above 20 MB/s. Usually i'm in the 60-80 MB/s range MINIMUM on Steam and Firefox as I've seen Blizzard's Battle.net client hit 100 MB/s no problem (As Battle.net caps pre-loaded patches at 100 MB/s but their regular patch scheduleoften exceedes 100 MB/s).
IT student here and even i can tell that SOMETHING is going on with your download speeds EA. If we really want, I can start taking screenshots and I can install wireshark and other IT programs I've used in class to help prove some things 🙂
I am fairly certain origin cdn are actually akamai servers so when you refer to the issue "is your servers" we are talking akamai servers, these will be GEODNS based so changing DNS servers can have an impact.
sometimes why if someone is using googles dns, the ISP dns can perform better as it is pointing to a much closer cdn, this is just an example not applicable in all cases (like for me below).
some example urls to do a nslookup with, all are akamai servers for me
in actual fact using googles dns is better for me in this instance see the tracert in spoiler below to both the IP address resolved for my ISP DNS and Googles DNS above, i expect the google one to perform better as it only has 5 hops between me and them and is local, the ISP one is routing across states and network borders
(bad ISP dns server why arent you pointing me to the one in my state like google dns does.....)
Tracing route to a23-192-239-111.deploy.static.akamaitechnologies.com [23.192.239.111] over a maximum of 30 hops:
1 2 ms 2 ms 2 ms router.asus.com [192.168.1.1] 2 5 ms 5 ms 4 ms ip-103-85-38-4.syd.xi.com.au [103.85.38.4] 3 16 ms 4 ms 4 ms ip-103-85-38-1.syd.xi.com.au [103.85.38.1] 4 5 ms 5 ms 4 ms Port-channel12.ken45.sydney.telstra.net [110.145.158.73] 5 6 ms 8 ms 6 ms bundle-ether7-100.ken-core10.sydney.telstra.net [203.50.20.1] 6 18 ms 19 ms 17 ms bundle-ether12.win-core10.melbourne.telstra.net [203.50.11.123] 7 20 ms 16 ms 16 ms bundle-ether1.win-edge901.melbourne.telstra.net [203.50.11.106] 8 17 ms 17 ms 17 ms bundle-ether2.lon-edge901.melbourne.telstra.net [203.50.11.115] 9 19 ms 19 ms 20 ms opt1242246.lnk.telstra.net [139.130.105.2] 10 * * * Request timed out. 11 21 ms 20 ms 19 ms 59.154.142.166 12 41 ms 37 ms 33 ms 220.101.41.26 13 20 ms 19 ms 19 ms a23-192-239-111.deploy.static.akamaitechnologies.com [23.192.239.111]
Trace complete.
C:\WINDOWS\system32>tracert 184.84.165.131
Tracing route to a184-84-165-131.deploy.static.akamaitechnologies.com [184.84.165.131] over a maximum of 30 hops:
1 2 ms 2 ms 2 ms router.asus.com [192.168.1.1] 2 5 ms 4 ms 5 ms ip-103-85-38-4.syd.xi.com.au [103.85.38.4] 3 6 ms 5 ms 5 ms ip-103-85-38-1.syd.xi.com.au [103.85.38.1] 4 17 ms 22 ms 24 ms 20940.syd.equinix.com [45.127.172.102] 5 6 ms 5 ms 4 ms a184-84-165-131.deploy.static.akamaitechnologies.com [184.84.165.131]
Tracing route to a23-192-239-111.deploy.static.akamaitechnologies.com [23.192.239.111] over a maximum of 30 hops:
1 15 ms 2 ms 1 ms [Censored] 2 12 ms 14 ms 23 ms [Censored] 3 86 ms * 14 ms [Censoring my ISP IP] 4 33 ms 19 ms 33 ms [Censoring my ISP's IP] 5 45 ms 38 ms 20 ms [Censoring my ISP's IP] 6 37 ms 38 ms 37 ms xe-4-0-3.cr0-mtl1.ip4.gtt.net [77.67.70.77] 7 94 ms 91 ms 92 ms et-0-0-67.cr4-lax2.ip4.gtt.net [89.149.140.77] 8 102 ms 103 ms 102 ms singapore-telecommunications-gw.ip4.gtt.net [199.229.229.222] 9 138 ms 102 ms 102 ms 203.208.172.213 10 273 ms 255 ms 258 ms 203.208.174.50 11 279 ms 279 ms 279 ms 59.154.18.32 12 384 ms 280 ms 291 ms 220.101.41.26 13 277 ms 280 ms 289 ms a23-192-239-111.deploy.static.akamaitechnologies.com [23.192.239.111]
Trace complete.
The first thing that gets me is that it goes to Singapore, and the MS seems about right.
Tracing route to a184-84-165-131.deploy.static.akamaitechnologies.com [184.84.165.131] over a maximum of 30 hops:
1 39 ms 55 ms 1 ms [Censored] 2 9 ms 33 ms 9 ms [Censored] 3 10 ms 9 ms 10 ms [Censoring my ISP's IP] 4 22 ms 33 ms 36 ms [Censoring my ISP's IP] 5 18 ms 17 ms 16 ms [Censoring my ISP's IP] 6 17 ms 16 ms 17 ms [Censoring my ISP's IP] 7 37 ms 38 ms 48 ms core1.nyc4.he.net [198.32.118.57] 8 98 ms 98 ms 116 ms 100ge8-1.core1.sjc2.he.net [184.105.81.213] 9 99 ms 97 ms 98 ms 100ge13-2.core1.sjc1.he.net [184.105.65.113] 10 98 ms 98 ms 104 ms vocus.gigabitethernet2-13.core1.sjc1.he.net [64.71.184.46] 11 261 ms 280 ms 260 ms bundle-153.cor02.sjc01.ca.vocus.net [49.255.255.24] 12 260 ms 266 ms 267 ms BE-201.cor02.syd04.nsw.VOCUS.net.au [49.255.255.13] 13 257 ms 255 ms 261 ms bundle-101.bdr05.syd03.nsw.vocus.net.au [114.31.192.59] 14 516 ms 300 ms 281 ms asn20940.cust.bdr04.syd03.nsw.vocus.net.au [175.45.124.226] 15 356 ms 288 ms 272 ms a184-84-165-131.deploy.static.akamaitechnologies.com [184.84.165.131]
Trace complete.
it seems to me that some of the servers or hops are across the ocean in SEA or Elsewhere, seeing as though you're in Australia and I'm in Canada, my understanding is the less hops the quicker, and it may help if you're closer. Still doesn't help the speed issue. I'm even using Developer mode and i'm STILL seeing speeds of less than 5MB/s. Steam easily gets about 15MB/s. Face it guys, you're throttling speeds and lying about it. Hope you get the worst company in America award again.
Player first my foot!
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