(8016) error code SPORE
Hello, I just got a new laptop with windows 10, and I downloaded spore via origin. when I click play I get the error: A required security module cannot be activated. This program cannot be executed...
Forum Discussion
Yay! The digital download version works on my desktop! Finally! I hope it will eventually work on my laptop, but I think I can make due with this.
EDIT: I'll post back here on the results if a BIOS update ever comes out for my laptop.
Hi, I recently bought a new pc for my daughter and I am experiencing this problem (8016 error), on a windows 7 platform. I have downloaded the patches but as others have already mentioned, I am unable to install them anyway as the game will not launch. Being a non expert on harware/software matters, I'm trying to garner from posts on the site on whether this is due to my firewall (Avira), or whether it is the BIOS installed with my ASRock H110M-HDV/D3 motherboard.
Spore was a xmas gift to my 10 year old daughter but here I am 2 days later still working on a solution. (please note that the patience of a 10 year old is not great!) 😛
You mentioned a digital version working on your desktop, but is this not the version that I would have downloaded via the EA Origin
Version 9.11.2.10120 - 403336 platform?
Sorry to all if this is a question already answered for Windows 7 issues..... :-)
Cheers, Peter
Hi @MimiGGg123 and Peter
I'll try my best, I really do like it when kids have no patience. :-)
A guide how to be updated a BIOS , can be found here -> ASRock /(ASUS)
http://www.asrock.com/support/index.us.asp?cat=FindBIOS
Regarding the firewall ports, Spore uses the following settings.This applies to all firewall manufacturer as Avira, Norton Security, etc.
TCP PORTS:
80
443
18120
18060
You mentioned a digital version working on your desktop, but is this not the version that I would have downloaded via the EA Origin
Version 9.11.2.10120 - 403336 platform?
Sorry to all if this is a question already answered for Windows 7 issues..... :-)
Cheers, Peter
Thats okay Peter. Spore works in all versions of Origin, this is only the latest version number of Origin Client.
If all this does not help, contact the support inside from Origin, keep an eye on my pic how it works.
I hope this will help.
Cheers
Liz
Yes, the Origin download is the digital version. If you bought the computer recently, there is a good chance it has a SkyLake processor. If you have followed the above instructions (disabling all startup options), and it still does not work, see if you can find a BIOS update for your motherboard. If the computer is very recent, you may find that the manufacturer has not released one yet. That is where I am sitting with my laptop.
My desktop worked because it is an older Core 2 processor. The CD version did not work on the desktop because Spore has a problem with some (not all) Windows XP 64 bit systems. The digital download did work though.
I would like to note: Most of the problems I have seen recently are with Windows 10, not Windows 7. The issues I am aware of with Windows 7 are easier to fix (I can't help though, since I have not dealt with them personally). The one fix that I recall people claimed to work was running it as admin in compatibility mode for XP. I don't know about Windows 7 with a SkyLake processor though.
After researching your motherboard I see that it is a Skylake motherboard. My best advice would be to make sure that you have updated your BIOS. From my research Windows 10 was blocking the older SECUROM games as well but this appears to have been corrected. It is also possible that Windows 7 could be blocking the games.Try googling Error Code 8016 and Skylake motherboards for more information. Also check out any ASROCK motherboard forums for help from the ASROCK community.
