Forum Discussion

2lmoegwc66er's avatar
2lmoegwc66er
Newcomer
1 month ago

Bejew Stars Level 334 Won’t Unlock After Level 333 (iPhone, iOS 26.5.2, v4.2.2)

I’m hoping someone from EA or another player has seen this before.

I’m playing Bejeweled Stars v4.2.2 on an iPhone 14 Pro running iOS 26.5.2. My progress is saved using Apple ID (not Facebook).

I completed Level 333 with 3 stars, and the game recognizes it as completed. If I tap Level 333, it opens the normal “Level Complete” screen. However, Level 334 never unlocked.

The strange part is:

  • Level 334 is visible on the map, but tapping it does absolutely nothing.
  • The rest of the island appears normally.
  • My Island Progress is tracked correctly.
  • I have well over 400 total stars, so this is not a star requirement issue.

I’ve already tried:

  • Force-closing the app
  • Restarting my iPhone
  • Replaying Level 333 multiple times
  • Confirming the app is updated (v4.2.2)
  • Checking that my save is synced with Apple ID
  • Tapping Level 334 repeatedly and from different map positions

Nothing has worked.

This appears to be a progression bug where the game records Level 333 as complete but never triggers the unlock for Level 334.

Has anyone experienced this or found a workaround? If an EA moderator sees this, I’d appreciate any help with repairing the progression on my account, as I’m currently unable to continue the game despite completing the required level.

Thank you!

10 Replies

  • I was finally able to level up but now it is froze on level 841. haven't been able to level up for a couple days....AGAIN!!

    so much for the glitch being fixed.

  • 28cbefadcce230ec's avatar
    28cbefadcce230ec
    Rising Newcomer
    1 month ago

    Thanks for this heads up! I checked my game and it did not send me to my next level automatically but once I completed the level I was stuck on one more time, it let me progress in case anyone has the same issue.

  • fccb5ce602aa3c01's avatar
    fccb5ce602aa3c01
    Seasoned Newcomer
    1 month ago

    tried today and i can now level up again.

    hope the same goes to everyone else having the same issue!

  • eevkunk's avatar
    eevkunk
    Rising Novice
    1 month ago

    that’s more than they gave me. they told me to contact in game support back when this first started happening July 5th. lol 

  • same here. completed level 737 a number of times.

    EA told me it was a bug and wait for the glitch to be fixed.

    Annoying is an understatement.

  • This same thing is happening with me, though it is level 450 that won't unlock even after passing level 449 several times. 

  • I'm also stuck; I completed level 819 and 820 won't unlock. I tried everything you did as well.

  • eevkunk's avatar
    eevkunk
    Rising Novice
    1 month ago

    I'm dealing with this on level 934, I know one other person is stuck on 934 as well. It seems like it's a bug that's happening a lot with others on various other levels. It's frustrating, I did reach out to support and they couldn't offer anything really.