I bought the game on steam and when I try to enter my spore account (wich I have from years back when the game first launched) it says it can't connect to the servers, to check my connection. But my connection is fine, the game is allowed on the firewall and antivirus. I read that I need to redeem the code in origin ta make it work, I tried doing it but it says the code is already registred, probably because it already registered in game.
Hi @deathm00n,
The game must be manually registered on your account. Otherwise you can't use the online function.
For more assistance with this issue, please feel free and speak with a game advisor. You can contact them at the following ways.
You can try it on Live Chat, email, or phone
http://help.ea.com/en/article/contact-ea-help/
1. Make sure you are logged in with your Origin ID
2 Choose your country (take a look right side upper navigation groin)
3. Press the orange button below right side "Contact us"
4. Follow the steps
Cheers
Liz
You need to select only your home country's flag, take at look on my pic.
http://help.ea.com/en/contact-us/new/
1. Make sure you are logged in with your Origin ID
2. Choose your country (take a look right side upper navigation groin)
3. Press the orange button below right side "Contact us"
4. Follow the steps
I hope this helps!
Cheers
Liz
