Forum Discussion

Futilizer's avatar
12 years ago

Can't redeem key on Origin

I can't redeem the base game on origin but I can redeem the expansion packs for the actual game please help!

2 Replies

  • EA and humble created this comprehensive install guide over here 
    http://answers.ea.com/t5/The-Sims-3/IMPORTANT-How-do-I-redeem-my-Humble-Origin-Bundle-code-for-the/t...
     
    Humble has their own separate guide available as a link called "Sims 3 special instructions" right under where you copy the humble code. 
     
    Essentially the 16 key is for origin redemption and redeeming through the sims website is not recommended (and actively discouraged by both humble and EA for reasons unknown). The activiation keys are available in the origin by hovering over the sims 3 (and the expansions) and clicking on the "i" in the grey circle and that'll show you the 20 character product key you input during install. 
  • Anonymous's avatar
    Anonymous
    12 years ago

    The Humble Bundle has nothing to do with his question... he's asking how to activate Spore on Origin, which can't be done by customers and requires a game advisor to do it for us. For some reason.

    OP,  your best bet is to either call them or ask on live chat for help about this. That's how I activated mine.