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AfhqBXApMBho's avatar
AfhqBXApMBho
Seasoned Newcomer
29 days ago

Confused about a ban

EA Sent me a notice that they banned my account. I haven't been online playing for years. I appealed on principle. They claim they did a full investigation and upheld the ban, but did not give any indication what the violation was. How can this be? I am trying to understand.

2 Replies

  • AfhqBXApMBho's avatar
    AfhqBXApMBho
    Seasoned Newcomer
    29 days ago

    Nothing is on my penalty history page:

    No History

    You have no violations or appeals on your account. If that’s not right, make sure you're signed in to the right EA Account.

     

    But it also looks like I can log in now.  I am so confused. I wonder if the response to my appeal was a false negative and everything is okay.

  • AfhqBXApMBho's avatar
    AfhqBXApMBho
    Seasoned Newcomer
    28 days ago

    Looks like it was a false negative. I very much appreciate EA's support help.