Forum Discussion

DEV1L18's avatar
DEV1L18
Seasoned Newcomer
21 days ago

Need For Speed The Run

Hello,

I've seen many posts about this but the EA Forums seem to be useless and a total waste of time.

I'm on Windows 11 and can't run NFS The Run. I press run, it loads for a bit and then the launcher comes back up.

How is support for EA so primitive?

People that pirate the game can play it but ones that bought it, can't.

It's also not an issue with the PC, as many people have the same issue so EA need to fix this internally.

Please help.

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hey DEV1L18​ understand how frustrating it can be, but important to remember that it is a 15-year-old game you are trying to run on an OS that did not exist back then.

    When the issue occurs, do you see an error message of any kind?

    Have you tried running in compatibility mode for a supported OS?

    Let me know and we can go from there.

    Darko

  • DEV1L18's avatar
    DEV1L18
    Seasoned Newcomer
    20 days ago

    Hi Darko,

    I understand too but if the game gets old, there needs to be a message from EA "please bear in mind due to the age of the game, launch issues may occur" or something like this as people can still buy it and there isn't a clear way to launch it.

    I tried running for a supported OS but it says I don't have origin and I need origin to play it.

    Please let me know how to fix this, I admit I am frustrated because pirates play it and I can't although I've paid.

    Thank you for your patience with me as I know it's not your fault.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hey DEV1L18​ when you purchase a game for PC, be that digital or disc, the specs to run the game will be listed there.

    If you are running an older game on a new OS then there is a chance a game will not work due to the OS no longer having key features anymore.

    Have you installed the EA app and tried to redeem the game or launch if from there?

    Darko

  • DEV1L18's avatar
    DEV1L18
    Seasoned Newcomer
    20 days ago

    Hi Darko,

    Yes I'm using the EA App to launch all my games. 

  • DEV1L18's avatar
    DEV1L18
    Seasoned Newcomer
    12 days ago

    Hi Darko,

    I bought it directly a long time ago, I didn't redeem it.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hey DEV1L18​, always best to use the tagging feature when replying. Can happen that I miss one or two replies when I'm seeing hundreds some days.

    Did you get this sorted, or is it still ongoing?

    Are you able to try launching the game in compatibility mode to test.

    Darko