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GabrielDood's avatar
2 years ago
Solved

Creepy and cute not showing up / Not working

I have spore on the EA app and everything works fine. But I can't get creepy and cute to work. I have it bought, installed on my system but whenever I open in, whether it be spore or galactic adventures, it doesn't show up. All my creations are locked and I can't use it's parts in the creature creator. I've tried some troubleshooting, like clearing the cache of the EA app, reinstalling spore, reinstalling the EA app, repairing the app via the launcher's feature, but nothing so far has worked. Anybody that can help me? I've tried contacting support but they haven't helped much.

  • Ok, I figured it out. I had to install spore in my D drive. If you install it in the C drive it will not work, for some reason. This explains why it only functions off of steam because it was installed in my D drive, but steam didn't have C&C with it.

    Thanks for the help!

10 Replies

  • Do you have the BP1data folder located in your Spore directory? By default on the C drive it should be located at C:\Program Files\EA Games\Spore\BP1Data

    There should be four files in there:

    BoosterPack_01.package

    properties.txt

    Spore.ico

    version.txt

  • @Sharples65Yep, I checked that file and it's all there, all the correct file formats and names
    I must also add that I followed one of the tutorials that was the first thing that came up when I searched up my issue, which was to just copy and paste the Boosterpack_01 file to the BP1Data folder, so the file is probably left over from me copy and pasting it there, I'm not sure if it's authentic
    Also another detail I just discovered is that I can't uninstall spore, when I click uninstall it asks me to allow the uninstaller to run but when I click allow nothing happens. So I go to my control panel to do it there but still, nothing happens. I try uninstalling creepy and cute but nothing happens. But when I uninstall galactic adventures it works fine, same goes for the steam version I have of spore ( I bought spore off of steam and redeemed it on origin )

  • Sharples65's avatar
    Sharples65
    2 years ago

    You should not have to copy and paste, they should work out of the box.

    As for being unable to uninstall Spore and Creepy & Cute, you can simply delete the files associated with it at that specified location. Are you still using Origin? It's been depreciated and now runs under EA App.

    Personally, I'd recommend doing the following:

    1. Deleting all Spore files located at C:\Program Files\EA Games

    2. Deleting the 'Spore' folder located at C:\Users\<YOUR USERNAME>\AppData\Roaming. Note, AppData is hidden by default. Type Windows + R and type in %appdata% to get to the folder.

    3. Uninstall the Origin launcher completely and download the EA App located at: https://www.ea.com/ea-app

    4. Login to your account on the EA App and download Spore again, make sure addons like 'Creepy & Cute' and 'Galactic Adventures' are also being installed.

    5. Load Spore up (not Galactic Adventures) first. And see if the Creepy & Cute parts are in the Creature editor. If they aren't, try the Galactic Adventures application.

    Hopefully the parts will be there.

  • Welp I gave it a go. Might I add not the first time because my first thought as to what I could do to rid of the files is to get rid of it manually, but I hadn't tried getting rid of the appdata folder though, I never thought of it because that's where my saves were. Unfortunately it didn't change anything, as I'm still stuck without my precious c&c. Also I already had the EA app installed so I just ignored that step. I also did some more digging on my own as to what could be the issue

    I have 2 spore files, one for EA and one for steam, as since I own them on both platforms I have 2 separate files for them. I don't have any expansion packs on steam, on origin is where galactic adventures and creepy and cute is. I originally thought that maybe it wasnt popping up because spore on steam was installed on my D drive but that didn't seem to do it. Theyre both on my C drive now but theyre still in separate folders.

    My goal isn't to merge them though I just want my c&c. Whenever I inspect or slightly change the EA folder for spore it doesnt work ( just gives me error 1004 , which I mean I'm not surprised I changed the folders ) the repair feature doesn't work so I reset all the changes I did, still doesn't work so I use the steam version and now both versions suddenly work once I open the steam version. So I use steams repair feature and it tells me "one file was missing and will be corrected" so I go in, No I don't have my c&c and now the EA version doesn't work, its giving me 1004 again. So I go back in the steam version and it works fine but no I dont have c&c. But now the EA version works now that I open steam but no theres still no c&c

    Upon reinstalling the game all the mentioned files were in there place in BP1Data

    I can understand this is difficult to interpret but its the best I can explain as this is quite the conundrum

  • Sharples65's avatar
    Sharples65
    2 years ago

    You should never have two copies of Spore. Especially on the same drive. The reason for this is because all your graphical, pollination, save files are located at C:\Users\<YOUR USERNAME>\AppData\Roaming\Spore - It's been known to cause constant headaches, and maybe that's the reason why your Creepy and Cute parts aren't loading.

    Like previously, I'd recommend uninstalling, or deleting all folders. Both from Steam and EA App. I will go through the process once again:

    1. Go to C:\Program Files\EA Games - Delete 'Spore' folder.

    2. Go to C:\Program Files (x86)\Steam\steamapps\common - Delete 'Spore' folder and anything relating to Spore.

    3. Go to C:\Users\Sharp\AppData\Roaming - Delete 'Spore' folder and anything related to Spore in this directory. - If 'Appdata' is hidden use Windows + R then type %appdata%

    Then go into the EA App and install Spore, Creepy & Cute first. Then install Galactic Adventures later. All you're doing here is confirming the existance of Creepy and Cute on 'Core Spore', not 'Galactic Adventures'.

  • I followed the steps, and it seems that spore now wont work without the steam version. I've had this problem before, when I first bought spore off of steam then redeemed it on origin so I could make an account , the origin version wouldn't work if I had uninstalled the steam version, even though I didn't need it, and this was on a different computer. Now that I have uninstalled all the spore files  and only installed the game off of the EA app, it won't work. Specifically it's giving me error 1004 "couldn't find  default preferences, the data directory is missing or corrupt" and a second one pops up "error 1004 could not find a needed package, the data directory is missing or corrupt" then the game closes.. Unless I install the steam version and open it and it miraculously starts working again, still without creepy and cute though.

  • Ok, I figured it out. I had to install spore in my D drive. If you install it in the C drive it will not work, for some reason. This explains why it only functions off of steam because it was installed in my D drive, but steam didn't have C&C with it.

    Thanks for the help!

  • @GabrielDoodI had this problem, and have been working on it and reading up. there is a simple answer. Clear the EA app cache, then uninstall Spore and extensions. Install only Spore and Creepy and Cute Parts, then install Galactic Adventures. Works fine now. : )

  • Hi all,

    After days of wrestling with this issue I found a simple solution that worked for me and has resulted in all packs being installed correctly without having to edit the directory or search for missing files.

    Simply this:

    You must install each pack separately and run it before installing the next one: install, load up, run and then close it down BEFORE installing the next pack.

    Running after each installation completes the installation as files and directories are still being generated by the initial run process. 

    If you install everything in one go and then load up the game will have essentially skipped some important steps.

    Hope that makes sense and hope it works for all those having issues. 

  • Hi all,

    I am having a similar trouble installing C&C and GA. I have tried several times uninstalling and reinstalling Spore including the EA Launcher on my new WIN 11 Home laptop (ACER Predator Helios Neo 16). I own two add-ons C&C and GA. As mentioned above, I installed Spore first, then played the game for a while and saved and closed it. Then installed C&C and at all intents I have a message telling that 0x2ec02d4c.exe was not installed successfully (-1073741819), The C&C completed the installation anyways and it was shown on the EA Launcher as owned. I tried the game again but C&C is not working. All C&C creations are locked and Spore is asking to buy the C&C add-on to unlock them. An EA advisor gave me this link and also another one (https://answers.ea.com/t5/Spore/a-redistributable-package-0x2ec02d4c-exe-was-not-installed/m-p/12279476). I followed also these instructions but I still saw the 0x2ec02d4c.exe issue and no access to C&C and GA even if they are shown as functional on the EA Launcher.

    Please help me in making my Spore and add-ons fully functional.

    Thank you.

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