Forum Discussion

xKotoSzopx's avatar
xKotoSzopx
New Novice
11 months ago
Solved

How can Ichange Verified email address on My EA account?

I've been havign an issue where whenever I try to change the email I get the "Invalid Email" error and down below it says "we cant complete your request"

How can I change my Verified email address in my EA account?

  • Hi xKotoSzopx,

    I'm sorry to hear you've been getting that error message. Our support team can help you update the email on the account once you've passed the security stage with them. To reach them, click on this link and scroll down to Still need help to get the contact options.

    - EA_Lanna

5 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi xKotoSzopx,

    I'm sorry to hear you've been getting that error message. Our support team can help you update the email on the account once you've passed the security stage with them. To reach them, click on this link and scroll down to Still need help to get the contact options.

    - EA_Lanna

  • xKotoSzopx's avatar
    xKotoSzopx
    New Novice
    11 months ago

    Thank you! I did that and got transcript respone from Adam M. But I have no clue on how to respond in my case. there no button for that. please help.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    11 months ago

    That's great news! Thanks for updating the thread and letting me know. Glad to hear they could help you out. 😀

  • 9a1988b4d4cf7d26's avatar
    9a1988b4d4cf7d26
    Newcomer
    3 months ago

    hello admin im having the same issue, so basically i bought this guy account he want to sell to me , but when i wanna change the email and stuff like authentaction 2  ways , i cannot do that , hope this message finds you well thank you so much.... have a nice dayyyy