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xKotoSzopx's avatar
xKotoSzopx
New Novice
6 months ago
Solved

How can Ichange Verified email address on My EA account?

I've been havign an issue where whenever I try to change the email I get the "Invalid Email" error and down below it says "we cant complete your request"

How can I change my Verified email address in my EA account?

  • EA_Lanna's avatar
    EA_Lanna
    6 months ago

    Hi xKotoSzopx,

    I'm sorry to hear you've been getting that error message. Our support team can help you update the email on the account once you've passed the security stage with them. To reach them, click on this link and scroll down to Still need help to get the contact options.

    - EA_Lanna

4 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 months ago

    Hi xKotoSzopx,

    I'm sorry to hear you've been getting that error message. Our support team can help you update the email on the account once you've passed the security stage with them. To reach them, click on this link and scroll down to Still need help to get the contact options.

    - EA_Lanna

  • xKotoSzopx's avatar
    xKotoSzopx
    New Novice
    6 months ago

    Thank you! I did that and got transcript respone from Adam M. But I have no clue on how to respond in my case. there no button for that. please help.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 months ago

    That's great news! Thanks for updating the thread and letting me know. Glad to hear they could help you out. 😀

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