Hi, having trouble verifying my child’s account. We are on the switch trying to play plants vs zombies battle for neighborville, but every time we click to play online we get asked to start verification. Then soon as we click to start verification it kicks us back to the menu and says we need a EA. Any help would be greatly appreciated.
Thanks for your reply Darko.
This is an odd situation though, because my son has been playing this game for over a year and only recently EA has asked for additional “I am an adult” verification step (which I did for my other son) but the issue is that the link I received is expired and it isn’t sending any new links - nor does there seem to be a way to do the verification via EA account menu.
Community ManagerUnderage accounts are not able to access the online aspect of the game.
This is not something that we can change it offer further assistance with.
Darko
